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Vital Questions to Ask before Hiring a Moving Company

Moving can be a stressful and overwhelming experience, especially when you’re entrusting your belongings to a moving company. That’s why it’s important to do your research and ask the right questions before hiring a moving company. Not all moving companies are created equal, and you want to ensure that the company you choose is reliable, trustworthy, and can meet your unique needs. 

In this article, we’ll explore some of the most important questions you should ask before hiring a moving company to help make your move as smooth and stress-free as possible.

1 – Are you properly licensed?

One of the most important questions to ask a moving company is whether they are properly licensed. A reputable moving company will have a valid license from the Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA). This license ensures that the company meets certain safety standards and is authorized to transport your belongings.

2 – Can you provide references?

Before hiring a moving company, it’s important to ask for references. A reputable company will be happy to provide you with a list of satisfied customers who can vouch for their services. Be sure to follow up with these references and ask questions about their experience with the company, including their level of professionalism, communication, and overall satisfaction.

3 – What type of insurance do you offer?

Another important question to ask is what type of insurance the moving company offers. While most moving companies offer basic liability insurance, it may not be enough to cover the full value of your belongings. Consider purchasing additional insurance or purchasing moving insurance from a third-party provider to protect your belongings during the move.

4 – Do you have experience with my type of move?

Not all moves are created equal, and it’s important to ensure that the moving company you choose has experience with your specific type of move. Whether you’re moving across town or the country, moving a large or fragile item, or need help with packing and unpacking, make sure the company has the experience and expertise to handle your unique needs.

5 – What is the estimated cost of the move?

Before hiring a moving company, be sure to get an estimate of the cost of the move. A reputable company will provide you with a detailed breakdown of the costs, including any additional fees or charges, so you know what to expect. Be wary of companies that offer a lowball estimate, as this may be a sign of hidden fees or poor service.

6 – What is your cancellation and refund policy?

It’s important to ask about the company’s cancellation and refund policy. Life happens, and you may need to cancel or reschedule your move at the last minute. Make sure you understand the company’s policies and procedures for cancellations and refunds, so you’re not caught off guard if something unexpected comes up.

Moving – Can you provide a binding quote or a not-to-exceed estimate?

A binding quote or a not-to-exceed estimate is a written agreement that guarantees the cost of the move will not exceed a certain amount. This can provide peace of mind and help you budget for the move. Ask the moving company if they can provide a binding quote or a not-to-exceed estimate and make sure you understand the terms and conditions associated with it.


Hiring a moving company is an important decision that requires careful consideration and planning. It is essential to ask the right questions before making a final decision. By doing so, you can ensure that you choose a reputable company that is reliable, professional, and capable of providing the services you need. 

The questions covered in this article provide a good starting point for your research, but you may want to add additional questions based on your specific needs and concerns. Ultimately, taking the time to ask these important questions can help you find a moving company that will make your relocation as smooth and stress-free as possible.

If you are looking for reliable moving companies in Calera, AL, contact Move Gurus. Our team of professional movers is fully licensed and insured for your peace of mind, and we specialize in timely, safe, and effective residential moving, packing, and delivery.

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